Lead & Contact Database Sanitization
Google Sheets & Excel Operations
Turned a messy, unformatted contact dump into an organized, validated database ready for email outreach and CRM import.
Hello! I'm Olamide
Titus
An Operations & Support Specialist based in Nigeria.
Passionate about scaling customer support, inbox zero, and reliable web workflows for global teams.
Working experience
Client operations & support at Perpetual Dev.
2023 – Present · Client onboarding, chat support & ticketing
Customer research & data at Brickfield Road Associates
Field surveys, data accuracy & stakeholder communication
Web systems & automation with n8n & Custom Code
Custom API pipelines, payment gateways & scripts
Work readiness
Customer Service Hub at HubSpot Academy
Certified · 60+ WPM typing speed (98% verified accuracy)
Power & internet at 24/7 Uptime
Solar inverter backup, 50+ Mbps fiber & 4G failover
Timezone overlap for Global Teams
EST (9 AM–5 PM) · GMT (7 AM–5 PM) · CET (9 AM–6 PM)
Selected works
Executive Daily Operations Hub
Task & Schedule Coordination
Consolidated scattered meeting links, daily priorities, and client deliverables into a single, clutter-free operations dashboard.
VIP Rentals Booking System
Booking & Payment Workflow
Replaced manual WhatsApp bookings with an automated online system, cutting admin time by ~70%.
Futeball For All Catalog
E-Commerce Operations
Structured a previously DM-based sales process into a browsable catalog with clear order paths.
Auto Detailing Service Site
Lead Capture System
Structured service offering and added a clear lead capture path — reduced friction between visit and first contact.
Have a project or remote role?
Let's talk with me
My local time: Lagos, Nigeria · WAT (UTC+1)